Payment

So you can be assured that your payment is dealt with in a secure manner we are currently only accepting payment for online orders via Paypal only.

Through Paypal you can pay with most major payment cards, with money held in your Paypal account, or directly from your bank account.

You do not have to be a registered user with Paypal or have an account with them in order to pay by card.

Face to face payments at one of the many craft fairs we attend can be made in cash or by most credit and debit cards. If you wish to collect something from us at a craft fair we are attending please get in touch and we will ensure we bring it along for you.

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Postage

Delivery included - All orders will be delivered to UK mainland addresses with no extra charge for delivery as we have included it in the price

Orders will be delivered by the most cost effective method. This is usually Royal mail second class for smaller items but could be by courier.

Orders can only be delivered to the address specified when the order was placed. Sorry but we cannot deliver items within the same order to multiple addresses. If you need delivery to multiple addresses please place a separate order for each delivery address.

We aim to dispatch all orders (excluding personalised items) within 24-48 hours from receiving confirmation of payment and will inform you if there is a delay.

Customers placing orders for personalised items will be contacted directly to advise of the expected delivery lead time.

For postal prices outside of the U.K or If you want your items quickly, please contact us via email for costing.

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Privacy & Security

We take your privacy seriously.

We will never sell your information to any third party.

We will not share any information you provide to us with any third party, except where you provide it in order to process your order or payment such as information provided to Paypal or to our shopping cart provider.

We may occassionaly contact you for the purpose of informing you of offers or exciting new products. If you do not wish to be contacted in this way please let us know using the link below.

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All payments are taken "off site" by Paypal and your card details are never available to us. Paypal is a fully secured, PCI compliant payment solution.

Terms & Conditions

All orders are placed subject to stock availability.

In the unlikely event that an item you have ordered is unavailable you will be informed and given the option to change your order, wait or have a full refund.

We take great care to pack your items so they arrive in good condition. If any items arrive damaged you must inform us within 24 hours and return them to us within 14 days of delivery. A replacement or full refund will be given once goods are received back for the damaged items using the original method of payment.

If you have changed your mind or the item is not as expected, or for any other returns query please get in touch using the link below.

Personalised Items cannot be returned unless faulty.

Most items are for decorative purposes only and should not be treated as toys. Therefore products should not be given to babies or children unless otherwise stated in the description of the product.

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Copyright

Copyright exists in all of the images on this site. Some images are reproduced with the kind permission of the rights holder.

You may not use images from this site for any purpose other than to select a product for purchase. Copying, downloading or use for any other purpose is expressly forbidden without prior written permission of the copyright owner.

To get in touch regarding images or content on this site - Click Here